Delivery Information
Shipping policy
We aim to process all orders within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that if an item is not in stock at the time of your purchase, we will inform you of lead times as soon as possible. In most cases any out of stock items are usually available within 1-2 business days from our suppliers.
Domestic Shipping Rates and Estimates
Shipping charges and estimated shipping times for your order will be calculated and displayed at checkout.
Free Shipping is available on all UK orders when spending £100 or more.
In-store pickup
You can skip the shipping fees with free local pickup at our workshop. After placing your order and selecting 'Collect in person' at checkout, your order will be prepared and ready for pick up within 1 to 2 business days, providing your items are in stock. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 9AM - 5:30PM on Monday to Friday, we are not open weekends. Please have your order confirmation email with you when you come.
International Shipping
We also offer international shipping. Your shipping charges will be calculated at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Redline Tuning is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us. You will recieve a seperate email from the shipping company with tracking details. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us.